FAQs
Shopping
Yes, Green Tea Leaves cat litter really does contain a green tea powder that is incorporated into our product during manufacture. The Green Tea adds a wonderful natural scent to the litter box while also providing natural odor protection.
Next Gen cat litters are available in many local independent retail pet product stores. Refer to the Store Locator page on this web site for stores that currently carry our products. If your favorite local pet store does not yet carry Next Gen litters, please suggest they contact us at info@nextgenpet.com.
Yes and no. Yes we do “test” our product on animals, but no we do not subject them to any cruelty.
The testing we perform for our litters is in relation to preference, clumping, weight, etc. so our “testers” are only using our products as they are intended to be used. Fortunately, the ingredients of our products are all naturally occurring and have a longstanding presence in human and feline history. We felt we had enough precedent to rely upon when it came to unintended uses and therefore opted not to rub cat litter in anyone’s eyes just to see what happens.
Our treats are also tested by animals, but only after they have been approved by the FDA and other government agencies to make sure they are safe for consumption. Once they clear inspection, our “testers” make sure that they are canine and feline approved. (Honestly, we’ve been known to break off a piece of some of these treats and taste test them ourselves.) Fun fact, regulations on pet foods are actually stricter than they are on human foods and a can of dog food is often healthier for you than a can of food at the grocery store!
They actually do not… When comparing the cost of cat litter it is important to understand the amount of litter used in a 4 or 6 week period. The superior absorbency of Next Gen cat litter means that one 10 liter bag will last one cat up to 6 weeks with daily maintenance. Consider how many bags of clay litter you would need for this same period of time. Our research has concluded that one 10 liter bag of Next Gen litter is equal to 2 to 4 bags of other litters.
Our proprietary manufacturing process makes Next Gen’s litters very lightweight and absorbent while at the same time very BIG on performance! One 5lb. or 6lb. bag is equivalent in effectiveness to multiple bags of competing litters. If we packaged Next Gen litter by weight, a 20 pound bag of Next Gen litter would be about 3.3 times the size of our current 5lb. bag.
All of Next Gen cat litter products are clumping and flushable litters. They can be safely flushed and will not clog your pipes. Additionally because our litters form smaller clumps you dispose of less litter per clump making it more economical.
* Due to restrictions in certain locales it is not recommended to flush litter with feces. There are harmful environmental impacts to animal feces in the water supply.
Next Gen litters are extremely low-dust litters. Cat owners facing feline asthma or allergy issues prefer Next Gen litters for this reason.
Next Gen litters are manufactured using recycled industrial wood scrap. The scraps are primarily kiln dried cedar and cypress woods. Next Gen does not use raw timber in the manufacturing of our products.
All of Next Gen’s litters are made with all natural ingredients like wood and green tea. Next Gen litters are safe for the environment and can actually be disposed of in the garden as mulch.
Some of our customers have switched their cats successfully at one time without any problem, however we realize that cats are individuals and have their preferences. In case your cat is confused by the sudden change in litters, Next Gen suggests transitioning the litter box gradually:
Week 1 75% of your current litter and 25% of Next Gen’s Litter
Week 2 50% of your current litter and 50% of Next Gen’s litter
Week 3 25% of your current litter and 75% of Next Gen’s litter
Week 4 100% Next Gen’s litter
Next Gen suggests using 1 ½” to 2” depth of litter in your litter box.
Some of our loyal customers have expressed concern about radiation contamination in our products from Japan. Let me assure you that our factory and all of the ingredients used in our products are FREE of radiation contamination. Our factory is located 250 miles from the affected nuclear power plant, and the ingredients in our products are imported from outside sources. The USA Customs & Border Protection agency is also inspecting all containers arriving from Japan – and they have found no problem in any product from Japan.
Payment
Payments are handled through PayPal which accepts but is not limited to PayPal Account, Visa, Mastercard, and American Express.
Payments are protected by PayPal Buyer Protection Services.
Orders & Returns
Please use our Shop link and you will be directed to our products which you can choose from. Items will be placed in your “Cart” before purchasing.
As long as you contact us before shipping you may cancel an order.
No account is necessary to place an order with us.
Once an order is shipped you will receive an email with tracking information which will allow you to track your order before delivery.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your items must be in the original packaging. Your item needs to be returned with a copy of the receipt or proof of purchase.
To return an item please contact us directly and we will direct you with information on how to go about making the return.